Privacy Policy

1. Information We Collect

Photos and Images

We collect the photos you upload of your dog to create custom calendars. These images are processed by our AI to generate artistic portraits.

Personal Information

• Email address for account creation and communication
• Order information and preferences
• Payment information (processed securely by our payment providers)
• Shipping address for physical calendar orders

Technical Information

• Device and browser information
• Usage patterns and preferences
• Log files and analytics data

2. How We Use Your Information

We use your information to:

• Generate AI-powered dog portraits for your calendars
• Process orders and deliver digital and physical products
• Communicate with you about your orders and our service
• Improve our AI models and service quality
• Provide customer support
• Send important service updates and notifications

3. Photo Privacy and AI Processing

Your dog photos are precious to us, and we treat them with the utmost care:

• Photos are used solely to create your custom calendar
• We do not share, sell, or use your photos for any other purpose
• Images are securely stored and encrypted
• You can delete your photos at any time from your library
• Our AI processing happens on secure servers with privacy protections
• Generated images remain your property

4. Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

• Payment processors to handle transactions securely
• Shipping partners for physical calendar delivery
• Cloud storage providers (AWS, etc.) with strict privacy agreements
• AI service providers that help generate your portraits
• Analytics services to improve our website (anonymized data only)

All third parties are bound by strict privacy agreements and cannot use your data for their own purposes.

5. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited employee access on a need-to-know basis
• Secure payment processing with PCI compliance

6. Your Rights and Choices

You have the right to:

• Access and download your personal data
• Delete your photos and account at any time
• Correct inaccurate personal information
• Opt out of marketing communications
• Request data portability
• Object to certain data processing activities

To exercise these rights, contact us through our support channels.

7. Data Retention

We retain your information only as long as necessary:

• Photos and generated content: Until you delete them or close your account
• Order information: 7 years for tax and legal compliance
• Account data: Until account deletion, then anonymized for analytics
• Marketing data: Until you unsubscribe

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our website. Your continued use of our service after such changes constitutes acceptance of the updated policy.

11. Chrome Extension Privacy

Our Remix Camera Chrome Extension allows you to recreate images with your pet directly from your browser. The extension follows these privacy principles:

Data Collection and Storage

• Authentication tokens are stored locally in your browser using Chrome's storage API
• Generation history is stored locally on your device only
• Images you select for recreation are processed through our AI service at remix.camera
• We use Firebase for secure authentication

Extension Permissions

The extension requires certain permissions to function:

• activeTab: To detect images on webpages you want to recreate
• contextMenus: To add the "Recreate with Remix Camera" option when you right-click
• storage: To save your authentication state and generation history locally
• identity: To enable Firebase authentication for accessing your trained AI models
• sidePanel: To provide a convenient side panel for viewing generation progress
• scripting: To inject necessary code for image detection on web pages
• alarms: To check the status of ongoing AI generations in the background
• host_permissions: To allow recreation of images from any website you visit

How the Extension Works

When you use the extension to recreate an image:

• The selected image URL is sent to our servers for AI processing
• Processing happens temporarily and the original image is not permanently stored
• Generated images are saved to your account on remix.camera
• All data transmission is encrypted using HTTPS
• We do not track your browsing history or collect data from websites you visit

Extension Data Retention

• Local extension data can be cleared at any time by uninstalling the extension
• Generation history in the extension syncs with your remix.camera account
• You can delete any generated images from your account at any time

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website support channels or customer service.